Privacy Policy

1. Introduction

Welcome to sembertae.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our phone repair service and Simba top-up services.

2. Information We Collect

We may collect the following types of information:

  • Personal information (e.g., name, address, phone number, email)
  • Device information (e.g., make, model, IMEI number)
  • Payment information
  • Service history
  • Simba top-up transaction details

3. How We Use Your Information

We use your information to:

  • Provide and improve our phone repair services
  • Process Simba top-up transactions
  • Communicate with you about your repairs or transactions
  • Send promotional offers and updates (with your consent)
  • Improve our website and services

4. Data Protection

We implement robust security measures to protect your data, including:

  • Encryption of sensitive information
  • Regular security audits
  • Employee training on data protection
  • Limited access to personal information

5. Third-Party Sharing

We do not sell your personal information. We may share your data with:

  • Service partners (e.g., payment processors, Simba top-up providers)
  • Legal authorities when required by law

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@sembertae.com
Phone: +44 20 1234 5678
Address: 123 Repair Street, London, UK, SW1A 1AA